This article presents the appointment terminal, a new component of the KopAL orientation system for elderly and dementia patients. The appointment terminal is an intuitive to use screen that enables elderly to overview and arrange their appointments. A brief overview of the current appointment architecture of KopAL is given. The focused user group has special characteristics, like low technological competence and physical handicaps that results into special demands on the terminal design. As a result the terminal is based on touch-screens as presentation and interaction device, which are extended by RFID capabilities for authentication purposes. The evaluation of the terminal with heterogeneous users resulted in several ideas for future tasks.